When the travel industry and internet collided, they unwittingly conspired to wring out all semblance of personal touch when it comes to booking a trip.
Good news: the personal touch is back.
In an evolutionary business model, virgo.travel (@virgobell), a subsidiary of Guestmob.com, is turning the travel industry on its head. Customers interact directly with an agent via video who is skilled to help them find accommodations that fit their needs. This personal hotel booking concierge experience lets you secure reservations on the spot or book online later on your own at a time of your convenience.
And perhaps the best part? A huge percentage of their offers are at a discount up to 50% compared to other booking sites such as Expedia and hotels.com.
Virgo.travel is powering its video, audio, and chat capabilities with the vLine developer platform. Seamlessly integrated into their site, the ability to connect face-to-face is a core underlying value of what they offer. Customers are thrilled to be able to ask questions, get recommendations, and think about options to tweak their plans to get the most out of their travel budget.
“The internet has created an environment that is disconnected from personal touch. Virgo’s changing that model by putting the human element back into booking travel,” explained Robert Barone, Director, Marketing. “vLine’s WebRTC platform is a central part of our ability to provide video chat in our service.”
So next time you’re dreaming about hitting the slots in Vegas, sipping an umbrella drink by the beach, or dashing off on a business trip, check out what Virgo.travel has to offer. The real person sporting a striped bow tie and blue plaid shirt will make you smile – almost as much as the deal they’ll be able to provide.